FREQUENTLY ASKED QUESTIONS

We can accommodate 40 guests comfortably, including yourself, your invited guests and your caterers if they are staying on board during your charter.

Yes, please bring your own food and bring ALL that you need for your event as we do not supply in-house food/beverage services. We provide the space for your special event. Consider it like being on a picnic. You bring all that you need (food, plates, cups, napkins, etc.) except for the ground you are going to use. If you would like to inquire about a reputable caterer, please reach out.

Yes, you are allowed to have alcohol on board as we do not supply it. We, however, do not tolerate excessive drinking and behavior toward crew or each other. We reserve the right to end the charter and return to the dock with no refund. Payment for damages of any kind will be settled prior to disembarking.

No. No smoking of cigarettes, cigars, and joints are prohibited. We will not tolerate the use of unsolicited drugs on board. If a guest is caught smoking, they will be required to pay $250.00 immediately. Failure to do so may result in the termination of the charter. However, vaping cigarettes or THC is allowed in the designated area ONLY! Failure to do so may result in the termination of the charter and/or a fine.

Yes, absolutely! We do have paddle boards for guests to use. Any guest wishing to participate in swimming and/or using paddle boards must complete The Water Sports Agreement Waiver and be emailed to: info@vancityyachts.com 48 hours prior to departure.

No dogs or animals considered to be pets are allowed on board. However, guide dogs, service dogs and support dogs are the exception to this rule.

You get a fully licensed captain, first mate with crew and the yacht. It is chartered by the hour. There is no extra charge for fuel.

Your charter begins at your allotted time. For example: if your departure is scheduled at 11:00 am and return to the dock at 2:00 pm, that is your charter time. Unfortunately, if any guest is late for your departure time, we cannot guarantee an extension of time at the end of your charter. Often, we have double bookings and may not be able to accommodate your request. We highly recommend ALL your guests be aboard no later than 10 – 15 minutes prior to departure to ensure the experience. This time also includes the docking and mooring of the yacht.

Yes, we encourage it! It’s your space to use. We do ask that you to consider environmentally friendly decorations. We do not recommend balloons as they may be blown away and into the water and we will be required to retrieve it before continuing to lessen your charter time. Only clear tape, sticky-tac and zip ties can be used to attached decorations to surfaces.

We have in our main cabin a microphone system, a Bluetooth-enabled sound system and a 55” flat screen tv for visual presentations.

Yes, we have free WIFI.

Yes, an arrangement can be made to access the yacht 90 minutes for set up prior to your departure and 1 hour after your charter for tear-down purposes. Our dedicated crew will be on hand to assist with these tasks for an additional charge of $400.00. We hope this accommodation enhances your experience and helps ensure that your charter can begin on time.

We have storage in the PRIVATE areas of the yacht for storage. When you need assistance with this task please speak to a crew member for guidance.

There is limited access to specified areas of the yacht, for example, the state rooms below deck and the crew rooms located at the bow are NOT accessible. However, we would be happy to give a tour if asked. These areas are labeled as such.

You may cancel your charter 72 hours or 3 days prior to your departure time with a full refund. 72 hours and less, we reserve the right to keep 10% of the total cost. However, if your charter is cancelled because of vessel malfunction, we will refund you the full amount. If there is flexibility in the dates, we can also offer an alternative.

First, do not panic. Follow the directions of the crew. The crew has been trained in case of an emergency. The safety of all those aboard is a priority in any situation. We ensure all our systems are operating safely and properly prior to each departure. But accidents do happen, and, in those situations, it is important to follow provided directions.

Of course! Keep in mind that we are docked on a public walkway next to a hotel and we must be respectful. Meaning that the music cannot be too loud.

We can accommodate many special events, such as but not limited to, corporate meetings, employee recognition, weddings, birthdays, anniversaries, sports championships, etc.

Yes, you can have a live band on board! Please remember that they must be included in your total number of guests allowed. But saying that, yes, live music is always welcomed. And if you would prefer a DJ, that’s good too! We highly suggest the DJ bring his own equipment. We have 115 Volt system on board, and we run 30 amps on the flybridge.

Yes, arrangements can be made to meet that request.

The vessel is moored at Coal Harbor, located in downtown Vancouver, directly in front of the West Tower of the Westin Bayshore Hotel, at the end of Menchions News, a small side street that doubles as part of the bike/walking lane for the seawall. The entry gate is located slightly east of Lift Restaurant and Grill, located at: 333 Menchions Mews, Vancouver BC, V6G 3H5

There are several parking places available. In addition to metered street parking, indoor parking is also available at 1630 Bayshore Drive and 1675 Bayshore Drive. PLEASE advise your guests to allow 5-10 minutes of walking time to the yacht.

Yes, you can book these. Please reach out to our team for further information.

Unfortunately, the yacht was not made to accommodate wheelchairs. The door to access the yacht is very narrow, allowing enough room for the width of a cooler. The commercial dock to the yacht is wheelchair accessible and individuals are required to climb a flight of stair to access the yacht. Baby strollers are allowed on board and in both circumstances can be stored on the dock (it is gated) or in our storage shed.